After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making.

Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability.

Watch the video to learn more about their success story, then contact Federal and SLED Solutions LLC to learn how we can help your organization create its own success story.

Early adopters of Office 365, Fruit of the Loom uses Microsoft Teams to combine tools that allow 30,000 associates to collaborate across locations and countries around the world.

The video in this episode tells the Fruit of the Loom story — showing that no company is too established to transform. Watch it to discover how Microsoft Teams empowers employees to effectively express ideas and unlock creativity by bringing together chat, meeting, calling, Office 365 apps and third-party tools — all in one place. In a world where enterprise-grade security and compliance are non-negotiable, Microsoft Teams gives Fruit of the Loom the protection it needs to create a secure culture of knowledge sharing and creativity.

Read More…


With over 13,000 commercial aircraft engines in operation around the globe, Rolls Royce offers comprehensive maintenance services to keep them at peak performance. The company uses the Microsoft Azure platform to manage its massive volume of data coming from multiple types of equipment—all to ensure safety and efficiency for its customers.

Watch this video for insight on what Rolls-Royce achieved with a Microsoft solution for field service.

Meet Diego, a Compliance Officer who works closely with his company’s IT team to ensure employees abide by internal policies and regulations set by regulatory bodies. Check out this infographic to see how Diego uses productivity and collaboration tools in Teams across his devices throughout the day to review, define, enforce and report on compliance policies to prevent unethical, illegal, improper and under-use of resources.

View: A Day in the Life – Compliance

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company’s direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Federal and SLED Solutions LLC to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.

Read More…

Teamwork is more important than ever for today’s businesses–and Microsoft Teams makes it easier than ever for your business to begin realizing the promise of a digital workspace. Subscribe now to stay informed on how Teams, as the hub in Office 365, can elevate and transform communication, collaboration, and teamwork throughout your entire organization.

View: Open up a new line of communication. Subscribe now.


At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next–both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.


See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio — an e-Digital Services company — to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.


See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio — an e-Digital Services company — to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.